--- description: Crystal Practice Management : qu'en pensent les utilisateurs ? Lisez les avis clients sur Crystal Practice Management, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Crystal Practice Management - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'optométrie](/directory/10038/optometry/software) > [Crystal Practice Management](/software/91368/crystal-practice-management) # Crystal Practice Management Canonical: https://www.capterra.lu/software/91368/crystal-practice-management Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/91368/crystal-practice-management?page=2) > Logiciel complet facile à utiliser. Dossier médical informatisé, inventaire, e-Rx, facturation, planification, réclamations électroniques, etc. > > Conclusion : 29 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 29 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Abeo Solutions - **Entreprise fondée en**: 2001 ## Contexte commercial - **À partir de**: 365,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000 - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (sur site), Linux (sur site) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Conforme HIPAA - Gestion des assurances - Gestion des dossiers patients - Gestion des rendez-vous - Gestion des réclamations - Graphiques - Notes SOAP - Pour les optométristes - Prescription électronique ## Intégrations (21 au total) - 4PatientCare - ABB Analyze - Abyde - Adit - Aloha - AutoReminder - BillFlash - Demandforce - DoctorConnect - Fiserv - Mango Voice - Optify - Patient Communicator - Solutionreach - Synapse ... et 6 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels d'optométrie](https://www.capterra.lu/directory/10038/optometry/software) ## Logiciels similaires 1. [RevolutionEHR](https://www.capterra.lu/software/124589/revolutionehr) — 4.5/5 (203 reviews) 2. [Eyefinity Encompass](https://www.capterra.lu/software/156685/eyefinity-ehr) — 3.7/5 (68 reviews) 3. [Liquid EHR](https://www.capterra.lu/software/143827/liquid-ehr) — 4.8/5 (56 reviews) 4. [iTRUST](https://www.capterra.lu/software/181958/itrust) — 5.0/5 (135 reviews) 5. [Compulink](https://www.capterra.lu/software/209707/compulink-healthcare-solutions) — 4.1/5 (280 reviews) ## Avis ### "Efficient way to chart" — 4.0/5 > **Utilisateur vérifié** | *27 août 2019* | Hôpitaux et soins de santé | Taux de recommandation : 8.0/10 > > **Avantages**: Scheduling patients is easy and the schedule is nicely color coded and easily readable. I love how the shortcuts makes charting (auto fill, previous exam notes) efficient. The tabs for different part of the exam is organized and grouped well. > > **Inconvénients**: They do not have a way for me to print out a comprehensive exam summary. I currently have to manually print out each tab which is time consuming or I just write it out manually. > > I do like the organization and the fill in the box method of charting. It makes my exams more efficient so I have more face to face time with my patients. ----- ### "Office Manager" — 4.0/5 > **Mary** | *8 avril 2026* | Santé, bien-être et fitness | Taux de recommandation : 8.0/10 > > **Avantages**: It's easy to use, user friendly, has the important information needed to schedule Patients, to keep information on their visits, record notes/chart, etc. > > **Inconvénients**: The changes Crystal makes sometimes does not make sense - for example, in the billing section - you have to check a box in order to look up diagnosis codes, then add it to the list of codes needed to bill by clicking an arrow, then if there are old codes that are not needed, you have to arrow those over to the other side and save. If the codes are in the wrong order, you have to arrow up or down. . .very time consuming. . .the old way you could remove diagnosis codes by holding down shift, then selecting all of the codes not needed \& delete them. None of this arrow, arrow, arrow stuff, then save. . .before they auto-saved. Very time consuming for a Biller. > > For the most part, it works, but there are facets that are not reasonable for even a small clinic. Documentation is tedious, in order to add components you need for a Patient chart, you have to utilize what is in the system \& make do. For Example: Pharmacy - we need the preferred pharmacy for each Patient. We had to utilize "other referral" to enter it. On our Intake forms, we had to basically recreate the form to add the needed information when updating a Patient's chart each visit. Your tech team is very good - they know Crystal very well, what it will do, what it won't do, so that saves time. They are willing to assist with work-arounds and showing me how to find what I am looking for. I appreciate their help as we rely on them regularly. Please provide them huge kudos\! Thank you\! ----- ### "You are now about to enter 'The Twilight Zone'" — 1.0/5 > **Gregory** | *26 septembre 2021* | Cabinets médicaux | Taux de recommandation : 0.0/10 > > **Avantages**: Not one thing. Nothing. Zero. Zilch. Does that meet your 40 character minimum? > > **Inconvénients**: That I chose it. Wish I never got it. Utterly devastating to lose it all. > > Inconsolably Catastrophic. ----- ### "Customer Service" — 5.0/5 > **Desiree Dodson** | *12 mai 2026* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: The customer support is amazing, very convenient and the training staff is very knowledgeable. We only run our optical department through Crystal and it has the best optical program especially for the money. > > **Inconvénients**: That there isn't premade templates to choose from for the custom invoices \& statements. The way that the billing is done and how it shows up on a statement is sometimes very confusing. > > Amazing. It's been very nice being able to easily access customer support whenever we have a question. ----- ### "Good EMR system" — 5.0/5 > **Lindsey** | *7 avril 2025* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: This system is easy to navigate and is super user friendly. > > **Inconvénients**: The switching of Practice management systems was not fluid but customer service for Crystal was very helpful\! > > I am very happy with the software. It functions smoothly and is easy to navigate. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/91368/crystal-practice-management?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/91368/crystal-practice-management) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Données structurées