--- description: DockMaster : qu'en pensent les utilisateurs ? Lisez les avis clients sur DockMaster, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DockMaster - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour le secteur maritime](/directory/30580/marine/software) > [DockMaster](/software/92549/dockmaster) # DockMaster Canonical: https://www.capterra.lu/software/92549/dockmaster Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/92549/dockmaster?page=2) > Un système complet de gestion des ports de plaisance et de la marine pour les marinas, les chantiers navals et les concessionnaires de bateaux. > > Conclusion : 18 utilisateurs lui ont donné la note de **3.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise DockMaster ? Marinas, chantiers navals, centres de services pour bateaux, concessionnaires de bateaux, distributeurs et fournisseurs de pièces marines, détaillants de carburant marin, clubs nautiques et stations balnéaires. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.9/5** | 18 Avis | | Simplicité | 3.9/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Aspire Software Company - **Pays**: Edmonton AB, Canada - **Fondé**: 1995 ## Contexte commercial - **À partir de**: 165,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Facturation - Gestion de la flotte - Gestion des contrats/licences - Gestion des ordres de travail - Gestion des pièces - Gestion des ports de plaisance - Gestion des réservations - Gestion des stocks - Gestion du stockage - Planification - Planification de la maintenance - Point de vente (PDV) - Rapports et statistiques - Signature électronique - Suivi des tâches - Third-Party Integrations ## Intégrations (2 au total) - Salesforce Sales Cloud - Worldpay for Enterprise ## Ressources d'aide - Service client/e-mail - Support téléphonique ## Category - [Logiciels pour le secteur maritime](https://www.capterra.lu/directory/30580/marine/software) ## Catégories connexes - [Logiciels pour le secteur maritime](https://www.capterra.lu/directory/30580/marine/software) - [Logiciels WMS (Warehouse Management System)](https://www.capterra.lu/directory/31544/dock-scheduling/software) - [Logiciels de gestion des ordres de mission](https://www.capterra.lu/directory/30785/work-order/software) ## Logiciels similaires 1. [Storable Marine](https://www.capterra.lu/software/141098/molo) — 4.3/5 (57 reviews) 2. [BiT Dealership Software](https://www.capterra.lu/software/92495/bit-dealership-software) — 4.5/5 (44 reviews) 3. [Yacht Logic Pro](https://www.capterra.lu/software/1077734/Yacht-Logic-Pro) — 5.0/5 (1 reviews) 4. [StarNapp](https://www.capterra.lu/software/1031043/starnapp) — 4.9/5 (11 reviews) 5. [Lightspeed](https://www.capterra.lu/software/1016033/lightspeed) — 3.9/5 (158 reviews) ## Avis ### "Dockmaster is a Proven Software" — 4.0/5 > **Marvin** | *24 octobre 2025* | Secteur maritime | Taux de recommandation : 7.0/10 > > **Avantages**: I liked the fact that Dockmaster is a legacy system built over the years to meet the changing needs of the Marina Industry > > **Inconvénients**: The software can be clunky not intuitive. Bugs are constantly being found but are rectified eventually > > My overall experience is that Dockmaster is a good stable software but could use a refresh on the gui side and have some features added. ----- ### "Assistant General Manager" — 5.0/5 > **JUSTIN** | *6 février 2024* | Secteur maritime | Taux de recommandation : 10.0/10 > > **Avantages**: The fully customizable reporting system. The support from industry experts when submitting a support ticket. > > **Inconvénients**: I dislike having to clear an error rather type over the highlighted error. Like when you enter a bad part number during receiving. > > My overall experience with Dockmaster is that they listen to their customers. They respond to help tickets and overall, they support you as well as you could possibly expect. ----- ### "Needs Work Bad" — 1.0/5 > **Utilisateur vérifié** | *21 septembre 2025* | Hôtellerie | Taux de recommandation : 0.0/10 > > **Avantages**: It is functionally capable of completing most tasks a marina would need to complete. Able to pair with many other services to be able to fully accomplish nearly any task. > > **Inconvénients**: The user interface is extremely outdated. Reporting using the software is clunky at best, a user must understand Dockmaster's unique naming conventions in order to generate the correct reports. Always behind when it comes to features > > Customer service is atrocious. Been a customer for many years and have hardly ever had a good experience. Just today have been on hold with the "Emergency" helpline because users cant login. A service department being unable to function is absolutely unacceptable. ----- ### "I have used three marina management programs and DockMaster is second to none\!" — 5.0/5 > **John** | *1 novembre 2018* | Secteur maritime | Taux de recommandation : 10.0/10 > > **Avantages**: The program is very well thought out and intuitive. We can have users up and running in short order. If we do have a glitch or we don't understand something, it is handled in a very professional and efficient manner. In addition, the group and individual training sessions are awesome\! I try to join all of them because it expands my knowledge and it reminds me of items I may forgotten. This is also the only program where you feel as though your ideas and suggestions count. They have an “Ideas” portal which is excellent. You can post any idea and it it is reviewed by DockMaster programmers and other users. Feels good even when your ideas can’t go forward because you know you are being listened to. Awesome program\! > > **Inconvénients**: It doesn't make coffee or bring in donuts. > > DockMaster is a collection of "best practices" that if used properly, will help grow your business and profits. We have implemented the program across our departments and it has made a tremendous difference in how well the workflow in every department as improved. We have also improved every faction of our business. ----- ### "We have been using DockMaster about 10 years & the overall experience & customer service is great." — 5.0/5 > **Maureen** | *8 mai 2018* > > **Avantages**: I love the hosted system since we no longer have to maintain a server. It makes it easy to work from home if necessary. Some of the features I like... the ability to email work orders or payment receipts etc.. We use WO estimate's which is a great feature. In AP invoicing I like the added feature of the sublet PO - which allows me to see any discrepancy with the cost on the WO compared to the cost of the vendor invoice. I like that you can have more than one customer maintenance file or WO open at the same time. The system allows for you to easily search customers by name, phone number or rack/slip location. Overall the software is easy to use, very reliable \& again customer service is excellent. Our support agreement includes training which is good option for new employees. > > **Inconvénients**: I don't like to create reports, but generally I can work with one of the system reports to get the data I need. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/92549/dockmaster?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/92549/dockmaster) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées