--- description: The Service Program : qu'en pensent les utilisateurs ? Lisez les avis clients sur The Service Program, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: The Service Program - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [The Service Program](/software/92921/the-service-program) # The Service Program Canonical: https://www.capterra.lu/software/92921/the-service-program Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/92921/the-service-program?page=2) > Logiciel de services complémentaires pour QuickBooks avec expédition, planification d'itinéraire, ordres de travail, calendriers de maintenance, GPS, outils pour appareils mobiles et service client. > > Conclusion : 59 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise The Service Program ? Quel que soit le type de service que vous proposez, qu'il s'agisse de services de nettoyage de piscines, d'entretien de gazon, de nettoyage de toilettes portables ou de réparation, il est important de tenir vos clients informés de manière proactive. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 59 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Westrom Software - **Fondé**: 2006 ## Contexte commercial - **À partir de**: 99,95 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Application mobile - Base de données de clients - Base de données de contacts - Devis - Emplacements multiples - Facturation - GPS - Gestion de la flotte - Gestion de la maintenance - Gestion des billets - Gestion des clients - Gestion des clients - Gestion des commandes - Gestion des connaissances - Gestion des employés - Gestion des expéditions - Gestion des factures - Gestion des flux de travail - Gestion des immobilisations - Gestion des inspections - Gestion des ordres de travail - Gestion des stocks - Gestion des stocks - Gestion des techniciens - Gestion des tickets de support - Gestion des tâches - Gestion des versions - Gestion des équipements - Historique des clients - Historique des services - Logiciels d'expérience client - Maintenance préventive - Messagerie SMS - Optimisation des itinéraires - Paiements électroniques - Piste d'audit - Planification - Planification automatisée - Planification de la maintenance - Rapports et analyses - Rapports et statistiques - Real-Time Updates - Rendez-vous récurrents - Routage - Signature électronique - Suivi des équipements - Suivi du kilométrage - Suivi du temps - Suivi du temps en ligne - Tableau de bord d'activités ... et 21 fonctionnalités supplémentaires ## Intégrations (4 au total) - QuickBooks Desktop - QuickBooks Enterprise - QuickBooks Online - QuickBooks Online Advanced ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software) ## Catégories connexes - [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software) - [Gestion des installations](https://www.capterra.lu/directory/30211/facility-management/software) - [Logiciels d'affectation du personnel](https://www.capterra.lu/directory/30059/service-dispatch/software) - [Logiciels pour plombiers](https://www.capterra.lu/directory/30107/hvac/software) - [Logiciels de paysagisme](https://www.capterra.lu/directory/20004/landscape/software) ## Logiciels similaires 1. [Skimmer](https://www.capterra.lu/software/177014/skimmer) — 4.9/5 (226 reviews) 2. [Jobber](https://www.capterra.lu/software/127994/jobber) — 4.6/5 (1435 reviews) 3. [Verizon Connect](https://www.capterra.lu/software/124641/fleetmatics-work) — 3.2/5 (942 reviews) 4. [ServiceWorks](https://www.capterra.lu/software/183679/serviceworks) — 3.6/5 (115 reviews) 5. [Housecall Pro](https://www.capterra.lu/software/140363/housecall-pro) — 4.7/5 (2739 reviews) ## Avis ### "Amazing program\!\! :)" — 5.0/5 > **Joshua** | *22 octobre 2024* | Produits chimiques | Taux de recommandation : 10.0/10 > > **Avantages**: The customer service is amazing as well the system is very easy to use\! :) > > **Inconvénients**: Only con I have is I hope the actual app comes out soon, sometimes when the technicians use the web page they have some issues. > > So far I love it alot it makes keeping track of the work that we do very easy. ----- ### "A Program That Works for You." — 5.0/5 > **Walter** | *17 février 2023* | Équipements publics | Taux de recommandation : 10.0/10 > > **Avantages**: The information flows back and forth between the program and our accounting software. ALSO, they are constantly adapting to our needs and making the changes we need to accomodate our customers. > > **Inconvénients**: That the online version is still evolving. > > I think that both versions of the software are excellent. We used the desktop version originally and found it to be an excellent tool for the techs in the field. The online version is better in that is allows the techs to see the history of the location they are servicing. ----- ### "A spread sheet manipulator that is not flexible & will work if you conform to their way of operation" — 3.0/5 > **Leonard** | *1 février 2016* > > This system is ideal for A/C Repair, Pool Cleaning, Pest Control, etc. t was designed for just those type businesses. Lawn Care mow and blow operations that get it done no matter what is another business that will be able to use it. Being in Lawn Care but quality not quantity oriented, sometimes we end up spending extra time that slows down production. There's no quota. We're more of a grounds keeping service that spends time to service all yard issues in one stop. I attempted to install this product twice. Each time I spent weeks keying data about my customers on different forms that reference and cross reference each other. It is difficult to set up if you have any number of customers. Be careful. I found that because we spend extra time to do service it was very difficult to manage what work would be scheduled on what day. We work on a two week cycle. My old system had no trouble with that. This system demands a rigid schedule. It seems in order to combine or slip schedules you have to change every task instead of the group. And if I did that the system changed the routing to zig-zag the truck. They tried desperately to shoe horn me into their model, but it was never going to work. I made several suggestions to them that would have easily improved the flexibility of the system, and, I might have been able to use it, but they chose not to undertake them. Support during installation is very difficult. There are very small windows of limited availability for training. There is no help text, no documentation, no knowledge base, and some videos that may be helpful to an issue. Also, what they call support is really technical support, to fix broken programming, it's not real customer support. So you either call Training with operational issues and hope that you get a response within 24 hours unless you are fortunate enough to catch them on the phone or you wait. They are always courteous and attempt to be helpful. But chances are if you are in any way unique they will be stymied. I think they are very limited in their lawn care knowledge area. It's all the same, right? I can't imagine a large company using this, although I'm sure that they will claim hundreds. With too much keying you can't set this and forget it. A small startup could ease into it because it doesn't require a large financial investment up front and they won't have a lot of customers to start with. The mobile app fixes all that is what I was told. ----- ### "Time Saving Software" — 5.0/5 > **Cherylyn** | *9 septembre 2019* | Logiciels de construction | Taux de recommandation : 10.0/10 > > **Avantages**: It doesn't try to boss my financial software around, so many features you can customize what works for you, reporting features, filtering features, etc. What isn't there to love.. > > **Inconvénients**: Initial cost. But, I did appreciate the terms worked out and well worth the money\! > > Time, scheduling, employee time, sub contractor job entry just to name a few ----- ### "Best routing program out there" — 5.0/5 > **Kelley** | *23 avril 2020* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: Taking our paper door tags digital has been amazing. The training and customer support has made learning how to use and operate this program a breeze. I couldn't be happier about the change. > > **Inconvénients**: There have been a few minor items that weren't available at first, but an email to the development team has been all that was needed to make the changes I needed to happen. > > We are extremely happy with this program, and we highly recommend it to any company needing a scheduling software in the service industry. ----- Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/92921/the-service-program?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/92921/the-service-program) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées