--- description: Exus Financial Suite : qu'en pensent les utilisateurs ? Lisez les avis clients sur Exus Financial Suite, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Exus Financial Suite - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de recouvrement](/directory/30234/debt-collection/software) > [Exus Financial Suite](/software/93550/collection-and-recovery) # Exus Financial Suite Canonical: https://www.capterra.lu/software/93550/collection-and-recovery Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/93550/collection-and-recovery?page=2) > Logiciel de recouvrement de créances à la pointe de la technologie avec une couverture immédiate des besoins des banques, des opérateurs télécoms et services publics. > > Conclusion : 12 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Exus Financial Suite ? EXUS Financial Suite pour les recouvrements de créances et les recouvrements s'adresse aux banques, aux organisations de services financiers (prêteurs, crédit-bail, financement, agences de recouvrement), aux opérateurs de télécommunications et aux services publics. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 12 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: EXUS - **Pays**: London, R.-U. - **Fondé**: 1989 ## Contexte commercial - **À partir de**: 200.000,00 $US - **Public cible**: 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur) - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Arabie saoudite, Arménie, Autriche, Azerbaïdjan, Bahreïn, Bangladesh, Belgique, Bhoutan, Biélorussie, Bosnie-Herzégovine, Botswana, Brunei, Bulgarie et 136 de plus ## Fonctionnalités - Avis automatisés - Communication multicanal - Gestion des clients - Gestion des transactions - Payment Collection - Prise en charge de plusieurs devises - Rappels - Rapports et statistiques ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique ## Category - [Logiciels de recouvrement](https://www.capterra.lu/directory/30234/debt-collection/software) ## Catégories connexes - [Logiciels de recouvrement](https://www.capterra.lu/directory/30234/debt-collection/software) - [Comptabilité clients](https://www.capterra.lu/directory/30521/accounts-receivable/software) ## Logiciels similaires 1. [Gaviti](https://www.capterra.lu/software/169544/gaviti) — 4.5/5 (91 reviews) 2. [CasetrackerLaw](https://www.capterra.lu/software/127129/casetrackerlaw) — 4.9/5 (44 reviews) 3. [MY DSO MANAGER](https://www.capterra.lu/software/144403/my-dso-manager) — 4.7/5 (15 reviews) 4. [Dash](https://www.capterra.lu/software/1045580/dash-billing) — 4.9/5 (12 reviews) 5. [CaseManager](https://www.capterra.lu/software/1055502/casemanager) — 5.0/5 (5 reviews) ## Avis ### "Future proof, rich of functionalities and up and running in a matter of weeks." — 5.0/5 > **Harm** | *6 mars 2020* | Services financiers | Taux de recommandation : 9.0/10 > > **Avantages**: The product is full of features which are useful for our business community. The tool is easy to use and our users felt comfortable working with it quickly. From implementation perspective we had the application running (cloud version) in just a few weeks. No coding is needed only configuration. The application also offers advanced functions with help of analytic tooling. We are not using this yet but we want to keep improving our business process so this will definitely be something we will consider in the future. With help of the knowledgeable Exus consultants we managed to gather the requirements, train and implement in a matter of weeks with positive results and positive feedback from the business community. > > **Inconvénients**: We're looking into possibilities to use AI in the near future, this is not yet fully developed within the application. We're using EFS (Exus financial suite) and we might be looking into additional modules for use in the future. EFS is mainly focusing on Collections and we want to support our Recovery process also in a better way, we still need to further investigate the options. > > Business users are happy so far and we will continue to roll out to our remaining European offices. The tool is easy to use and also the performance is optimal. We're working with the cloud version (on Azure) and we did not experience a single performance problem so far. The Exus employees are knowledgeable people and working with them was (and still is) a pleasure. ----- ### "Exus review" — 5.0/5 > **Ahmed** | *5 mai 2025* | Banque | Taux de recommandation : 9.0/10 > > **Avantages**: Applying special startigies / Actions plans as per customer specification Automation of communcations with customers Queues allocations > > **Inconvénients**: Adding AI tolls to predict the probablity of default. Easy ways to intergate with other systems with APIs > > Very helpful sofware, that helps on enhancing follow up with defaulted/ potential defaulted customers in an easy way ----- ### "Flexibitily EFS Solution" — 4.0/5 > **Agung** | *31 janvier 2020* | Services financiers | Taux de recommandation : 8.0/10 > > **Avantages**: Very flexible solution to solve any collection challenges > > **Inconvénients**: - Flexibility solution requires more advance admin user - Admin has to know and remember dependency between menus since it isn't well described in the documentation ----- ### "Capterra review – Aristomenis Simos" — 5.0/5 > **Aristomenis** | *21 juillet 2022* | Pétrole et énergies | Taux de recommandation : 10.0/10 > > **Avantages**: Adapts very smoothly to various markets, while changes in the strategy are made in a controlled and efficient way. Easy to use at all levels, from the end users to the administrator. Ability to perform changes without requiring any IT knowledge. A lot of functionalities that can be implemented to achieve business objectives. > > **Inconvénients**: While entering our 3rd year on EFS, we are still on the learning curve, need to explore more on the possibilities that EFS can offer us, and streamline our processes so to achieve the best possible results. > > Positive experience, having joined my current organization with EFS already implemented, I was able to catch up quickly on the implemented strategies, with the help of EXUS team. All collections processes are in one place and this facilitates the overall monitoring of the activity. Excellent support level for day to day issues and requests for changes. Working on a managed service, we can focus on collections, having the software in place without performance issues. ----- ### "Overall Sberbank experience" — 4.0/5 > **Petra** | *20 décembre 2019* | Banque | Taux de recommandation : 10.0/10 > > **Avantages**: Ability to customize, change processes alone, without CR's. All information's are in one place, customer friendly - easy to use it. EXUS and Infosistem team are great support at any part of building this tool and now, after go live, in making changes and adjusting processes to our needs. > > **Inconvénients**: As we are beginners in using this software, we need to learn, get more time to become familiar with all parts and to understand it more (administrator part - learning how application "think") > > All collection processes are now in one place, visible to all users (from beginning until the end). ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/93550/collection-and-recovery?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/93550/collection-and-recovery) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | sv | | ----- ## Données structurées