---
description: Dial800 CallView360 : qu'en pensent les utilisateurs ? Lisez les avis clients sur Dial800 CallView360, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: Dial800 CallView360 - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Enregistrement des appels](/directory/30533/call-recording/software) > [Dial800 CallView360](/software/95951/callview-360)

# Dial800 CallView360

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> Avec Dial800, chaque appel va plus loin grâce à l'analytique approfondie et à des informations pertinentes. Bénéficiez du suivi des appels, du routage, de l'analytique, etc.
> 
> Conclusion : 10 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Dial800 CallView360 ?

Les outils d'analytique et de suivi des appels CallView360 de Dial800 aident les entreprises à accéder à des données détaillées sur les appels et les SMS. Dial800 est populaire auprès des entreprises et des agences, des centres d'appels et des éditeurs d'applications.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.8/5** | 10 Avis |
| Simplicité | 4.7/5 | D'après l'ensemble des avis |
| Support client | 4.8/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.7/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Dial800
- **Fondé**: 1989

## Contexte commercial

- **À partir de**: 50,00 $US
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Enregistrements
- Gestion des centres d'appel
- IVR
- Routage des appels
- Suivi des appels
- Suivi des mots-clés
- Transfert de fichiers

## Intégrations (3 au total)

- Google Analytics 360
- HubSpot CRM
- NetSuite

## Ressources d'aide

- Service client/e-mail
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Enregistrement des appels](https://www.capterra.lu/directory/30533/call-recording/software)

## Catégories connexes

- [Enregistrement des appels](https://www.capterra.lu/directory/30533/call-recording/software)
- [Suivi des appels](https://www.capterra.lu/directory/30901/call-tracking/software)

##  Logiciels similaires

1. [800.com](https://www.capterra.lu/software/208208/800-com) — 4.7/5 (313 reviews)
2. [CTM](https://www.capterra.lu/software/152004/call-tracking-software) — 4.6/5 (150 reviews)
3. [Nextiva](https://www.capterra.lu/software/175788/nextiva) — 4.6/5 (914 reviews)
4. [JustCall](https://www.capterra.lu/software/157853/justcall) — 4.1/5 (223 reviews)
5. [RingEX](https://www.capterra.lu/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews)

## Avis

### "Know your calls" — 5.0/5

> **Utilisateur vérifié** | *30 octobre 2018* | Logiciels | Taux de recommandation : 9.0/10
> 
> **Avantages**: This software enables the user to analyze the incoming and outgoing calls. There is an option to download calls or even email them. 

This helps a lot in training the client service agents.
> 
> **Inconvénients**: I didn’t have any problems. Absolutely loved it.
> 
> Mostly this softy was used as a analysis tool to help the agents perform better. Also to study the pattern of the inbound and outbound calls in the business.

-----

### "Dial800 Surpasses Expectations" — 5.0/5

> **Shannon** | *2 avril 2024* | Marketing et publicité | Taux de recommandation : 10.0/10
> 
> **Avantages**: Dial800 offers top of the line customer service. They are a solutions-oriented team, continually looking to expand, evolve, and develop new tools and features for customers. Having a provider like Dial800 that is turnkey at a reasonable cost helps keep my business running smoothly.
> 
> **Inconvénients**: One thing I am not a fan is the cost associated with inactive TFN's. That's not necessarily a knock on Dial800 as it's a industry standard when resting TFN's with a RespOrg, but it's an added expensive I do not look forward to seeing in the invoice each month.
> 
> Since I started my business in 2021, Dial800 embraced the new relationship and has taken great care of me. They explain processes, do the heavy lifting for me, and check in often to ensure my needs are met.

-----

### "Call tracking is easy now" — 3.0/5

> **Utilisateur vérifié** | *3 novembre 2018* | Logiciels | Taux de recommandation : 6.0/10
> 
> **Avantages**: Used it once for 4-5 months, I must say it's very helpful, it gives you most of the details  required  for any incoming or outgoing call.
> 
> **Inconvénients**: There isn't anything I dislike about this but yes support could be little better.thanks
> 
> Overall experience is good, it is actually quite helpful.

-----

### "The best in the biz" — 5.0/5

> **Shaun** | *30 mai 2024* | Médias de diffusion | Taux de recommandation : 10.0/10
> 
> **Avantages**: Works great\! Staff is amazing\!  \[sensitive content hidden\] is hands on and always delivers\! Great team to work with\!
> 
> **Inconvénients**: None\! Love it all\! Has made biz a lot easier\!

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### "Everything you could ask for in a phone tracking software \!" — 5.0/5

> **Paul** | *30 mars 2022* | Automobile | Taux de recommandation : 10.0/10
> 
> **Avantages**: Easy to set up easy to route, inexpensive enough to include without charging the customer anything or a nominal fee or  a pass through\!
> 
> **Inconvénients**: We like it just the way it is, and \[SENSITIVE CONTENT\] who has been our company customer rep for years is very attentive to our needs- always gets to the root of what we ask or need from the software including training.
> 
> The biggest benifit is being able to show response on an ad campaign when the \[SENSITIVE CONTENT\]- who likely is not taking calls does not think he is gtting a big enough response some times  we listen to calls together sometimes I send the calls and sometimes they log in but it makes our efforts transparent and the success is obvious at the end of the day its proof we are doing our job for the client.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/95951/callview-360)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/95951/CallView-360/> |
| en-AE | <https://www.capterra.ae/software/95951/callview-360> |
| en-AU | <https://www.capterra.com.au/software/95951/callview-360> |
| en-CA | <https://www.capterra.ca/software/95951/callview-360> |
| en-GB | <https://www.capterra.co.uk/software/95951/callview-360> |
| en-IE | <https://www.capterra.ie/software/95951/callview-360> |
| en-IL | <https://www.capterra.co.il/software/95951/callview-360> |
| en-IN | <https://www.capterra.in/software/95951/callview-360> |
| en-NZ | <https://www.capterra.co.nz/software/95951/callview-360> |
| en-SG | <https://www.capterra.com.sg/software/95951/callview-360> |
| en-ZA | <https://www.capterra.co.za/software/95951/callview-360> |
| fr | <https://www.capterra.fr/software/95951/callview-360> |
| fr-BE | <https://fr.capterra.be/software/95951/callview-360> |
| fr-CA | <https://fr.capterra.ca/software/95951/callview-360> |
| fr-LU | <https://www.capterra.lu/software/95951/callview-360> |

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